SUPPORT

Questions? Comments? Suggestions? We appreciate your feedback and do our best to improve our products. Our team works hard on developing new data encryption algorithms and presents it as updates on our website.

At any time we are ready to answer your questions and guide you through our encryption software if you encounter any difficulties while using it.

Contact us at your earliest convenience and expect the best possible customer service.

License key request

Your registration (license) key arrives as a 12 or 16 character license code in atext e-mail from WinCrypto. If you have not received your license keywithin two (2) working days or have lost it, please use our License Key Request Form to have it re-sent to you. Please note, this form is for registered customers only!

Online help files

Please, take a look at CryptoImage online help files

Contact us

You can submit your inquiry either by using the Web-based form, or by e-mail.We recommend that you use the Web-based contact form because in this case weguarantee that your message will be delivered to the support service. Do notforget to specify your valid e-mail address if you want to receive a reply from us.

If for some reason you cannot or don’t want to use the Web-based form, you can alsosubmit your inquiry by e-mail.

  • Submit your inquiry by using the Web-based form
  • Submit your inquiry by e-mail

If you do not receive a reply from us within 48 hours, it may mean that our messageto you has been filtered out by spam filters, so please e-mail us again with youralternate e-mail address.

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